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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 9870
NetBackup™ Status Codes Reference Guide

NetBackup status code: 9870

Message: Failed to get version for Snapshot Manager.

Explanation: There are network connectivity issues between the Snapshot Manager and NetBackup.

Recommended Action: Try one of the following as appropriate:

  • Check your network connectivity with Snapshot Manager and NetBackup.

  • Resolve any network issues with netstat or similar network diagnosis tool.

  • Review and update Snapshot Manager credentials using the Edit Server option.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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