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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 9816
NetBackup™ Status Codes Reference Guide

NetBackup status code: 9816

Message: Failed to retrieve the configured plug-in instance from Snapshot Manager.

Explanation: The list of plug-ins that are configured in Snapshot Manager is not displayed in NetBackup.

Recommended Action: Ensure that the Snapshot Manager is up or verify the Snapshot Manager logs.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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