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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 9812
NetBackup™ Status Codes Reference Guide

NetBackup status code: 9812

Message: Failed to retrieve the configured plug-in instance from Snapshot Manager.

Explanation: This error is encountered when you register the Snapshot Manager with NetBackup and the plug-ins that are configured in the Snapshot Manager are not populated in NetBackup.

Recommended Action: Update the Snapshot Manager using the existing credentials.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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