Error in receiving BMR information during backup
Error in receiving Bare Metal Restore information during backup of client RHEL 8.4 on Netbackup version 9.1.0.1 or later.
01.12.2021 10:58:30 - Error bpbrm (pid=1761542) BMRERR: Received BMR error: Failed to import Config file. (27)
01.12.2021 10:58:31 - Error bpbrm (pid=1761542) BMRERR: Received BMR error: Unable to parse client information. (6)
01.12.2021 10:58:31 - Error bpbrm (pid=1761542) BMRERR: Received BMR error: Failed sending the discovery. (21)
01.12.2021 10:58:31 - Error bpbrm (pid=1761542) BMRERR: Received BMR error: BMR information discovery failed. (35)
01.12.2021 10:58:31 - Info bmrsavecfg (pid=0) done. status: 1: the requested operation was partially successful.
bmrsaveconfig -infoonly fails for the client
[root@gf0vsxas024l logs]# /usr/openv/netbackup/bin/bmrsavecfg -infoonly
sh: /bin/netstat: No such file or directory
sh: /sbin/ifconfig: No such file or directory
Identification of the failure in the logs reveals that the issue is related to the use of ifconfig and netstat - these commands are deprecated in RedHat 8.3 and RedHat 8.4 - these can be used if the net-tools package is installed - but they are not present by default - they have been replaced by IP and SS respectively
The common executables netstat and ifconfig are not installed on the Red Hat 8.4 client.
The BMR option in the policy calls bmrsavecfg to run on the client and this calls the executables and they are not found.
Follow the steps to receive BMR information during backup operation without error:
Install the net-tools package
Install the executables manually from the operating system.
Then run the backup job again.