Running a tape drive diagnostic test
NetBackup diagnostic functions let you run and manage diagnostic tests. Diagnostics are performed in an ordered sequence to verify the functionality of hardware devices. These tests can help you to troubleshoot drive problems.
To run a tape drive diagnostic test
- In the NetBackup Administration Console, expand Media and Device Management > Devices.
- On the Actions menu, select Drive Diagnostics.
- In the Drive Diagnostics dialog box, select the media server that contains the drive that you want to test in the Device Host box.
- In the Drive Name box, select the drive.
- Click Start to start the diagnostic tests.
For robotic drives, the test media is loaded automatically.
For a standalone drive, insert the prelabeled test tape that is shown in the Step Information column of the Results window.
The Results window shows results of each step in the test.
- If operator intervention is required, the State column of the Results window displays Waiting. For example, a test step may require that you to load a new tape into a drive before the test can continue.
Complete the intervention and then click Continue.
Select the test step in the Results window and click Details to determine what you must do. Complete the requested operation task and then click Continue in the Test Details dialog box to resume the test
To stop a test and change the device
- Click Stop.
The test ends after it performs any necessary clean-up work and updates the test records to reflect that the test run has been stopped.
- In the Device Host and the Drive boxes, select the host and the drive that you want to test.
- Click Start to restart the diagnostic test.