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  1. Home
  2. NetBackup™ for VMware Administrator's Guide
  3. Protecting VMs using hardware snapshots and replication
  4. Troubleshooting with VMware hardware snapshot and replication operations
NetBackup™ for VMware Administrator's Guide

Troubleshooting with VMware hardware snapshot and replication operations

About gathering information and checking logs

To create detailed log information, place a VERBOSE entry in the bp.conf file on the NetBackup primary and client. Or set the global logging level to a high value in the Logging properties for both the primary server and the client.

These directories can eventually require a lot of disk space. Delete them when you are finished troubleshooting and remove the VERBOSE option from the bp.conf file. Or reset the Global logging level to a lower value.

Logging directories for Linux platform

To create logging directories use the script /usr/openv/netbackup/logs/mklogdir. You can also create the directories using an access mode of 755 so NetBackup can write to the logs.

Table: Linux logging directories for snapshot operation

Path of log directory

Where to create the directory

/usr/openv/netbackup/logs/bprd

NetBackup primary server

/usr/openv/logs/nbjm

NetBackup primary server

/usr/openv/netbackup/logs/bpbrm

NetBackup media server

/usr/openv/netbackup/logs/bpfis

Backup host client

Table: Linux logging directories for backup operation

Path of log directory

Where to create the directory

/usr/openv/netbackup/logs/bprd

NetBackup primary server

/usr/openv/logs/nbjm

NetBackup primary server

/usr/openv/netbackup/logs/bpdbm

NetBackup primary server

/usr/openv/netbackup/logs/bptm

NetBackup media server

/usr/openv/netbackup/logs/bpbrm

NetBackup media server

/usr/openv/netbackup/logs/bpfis

Backup host client

/usr/openv/netbackup/logs/bppfi

Backup host client

/usr/openv/netbackup/logs/bpbkar

Backup host client

/usr/openv/netbackup/logs/bppfi

Backup host client

/usr/openv/netbackup/logs/vxms

Backup host client

Table: Linux logging directories for single file restore operation

Path of log directory

Where to create the directory

/usr/openv/netbackup/logs/bprd

NetBackup primary server

/usr/openv/netbackup/logs/bpcd

Restore host client

/usr/openv/netbackup/logs/bpbkar

Restore host client

/usr/openv/netbackup/logs/bpfis

Restore host client

/usr/openv/netbackup/logs/bppfi

Restore host client

/usr/openv/logs/ncfnbhfr

Restore host client

/usr/openv/netbackup/logs/vxms

Restore host client

/usr/openv/netbackup/logs/tar

Destination client where the files are restored.

Table: Linux logging directories for full VM restore operation

Path of log directory

Where to create the directory

/usr/openv/netbackup/logs/bprd

NetBackup primary server

/usr/openv/netbackup/logs/bpbrm

NetBackup media server

/usr/openv/logs/ncfnbvmcopyback

Restore host client

/usr/openv/netbackup/logs/vxms

Restore host client

Table: Linux logging directories for live browse operation

Path of log directory

Where to create the directory

/usr/openv/netbackup/logs/bprd

NetBackup primary server

/usr/openv/netbackup/logs/bpdbm

NetBackup primary server

/usr/openv/netbackup/logs/bpcd

Backup host client

/usr/openv/netbackup/logs/bppfi

Backup host client

/usr/openv/logs/ncfnbbrowse

Backup host client

/usr/openv/netbackup/logs/vxms

Backup host client

Table: Linux logging directories for index from snapshot operation

Path of log directory

Where to create the directory

/usr/openv/logs/ncflbc

Backup host client

/usr/openv/netbackup/logs/vxms

Backup host client

Logging folders for Windows platforms

Table: Windows logging directories for snapshot operation

Path of log directory

Where to create the directory

/usr/openv/netbackup/logs/bprd

NetBackup primary server

/usr/openv/netbackup/logs/bpdbm

NetBackup primary server

/usr/openv/netbackup/logs/bpcd

NetBackup media server

/usr/openv/netbackup/logs/bppfi

Backup host client

Table: Windows logging directories for backup operation

Path of log directory

Where to create the directory

install_path\NetBackup\logs\bprd

NetBackup primary server

install_path\NetBackup\logs\nbjm

NetBackup primary server

install_path\NetBackup\logs\bpdbm

NetBackup primary server

install_path\NetBackup\logs\bptm

NetBackup media server

install_path\NetBackup\logs\bpbrm

NetBackup media server

install_path\NetBackup\logs\bpfis

Backup host client

install_path\NetBackup\logs\bppfi

Backup host client

install_path\NetBackup\logs\bpbkar

Backup host client

install_path\NetBackup\logs\bppfi

Backup host client

install_path\NetBackup\logs\vxms

Backup host client

Table: Windows logging directories for single file restore operation

Path of log directory

Where to create the directory

install_path\NetBackup\logs\bprd

NetBackup primary server

install_path\NetBackup\logs\bpcd

Restore host client

install_path\NetBackup\logs\bpbkar

Restore host client

install_path\NetBackup\logs\bpfis

Restore host client

install_path\NetBackup\logs\bppfi

Restore host client

install_path\NetBackup\logs\ncfnbhfr

Restore host client

install_path\NetBackup\logs\vxms

Restore host client

install_path\NetBackup\logs\tar

Destination client where the files are restored.

Table: Windows logging directories for full VM restore operation

Path of log directory

Where to create the directory

install_path\NetBackup\logs\bprd

NetBackup primary server

install_path\NetBackup\logs\bpbrm

NetBackup media server

install_path\NetBackup\logs\ncfnbvmcopyback

Restore host client

install_path\NetBackup\logs\vxms

Restore host client

Table: Windows logging directories for live browse operation

Path of log directory

Where to create the directory

install_path\NetBackup\logs\bprd

NetBackup primary server

install_path\NetBackup\logs\bpdbm

NetBackup primary server

install_path\NetBackup\logs\bpcd

Backup host client

install_path\NetBackup\logs\bppfi

Backup host client

install_path\NetBackup\logs\ncfnbbrowse

Backup host client

install_path\NetBackup\logs\vxms

Backup host client

Table: Windows logging directories for index from snapshot operation

Path of log directory

Where to create the directory

install_path\NetBackup\logs\ncflbc

Backup host client

install_path\NetBackup\logs\vxms

Backup host client

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