Troubleshooting the download of files from an instant access VM
The following table describes the problems that may occur when you download individual files from an instant access VM.
Table: Errors in downloading files
Issue | Explanation |
|---|---|
Chrome: Firefox: Edge: | The web UI is unable to access the NetBackup media server with the name or IP address that the NetBackup primary server uses to connect to that media server. For example: If the primary server connects to the media server using Recommended action: Verify that the primary server and the web UI use the same name or IP address to access the media server (check the The hosts file location on Windows:
The hosts file location on UNIX or Linux:
|
The web UI is unable to access the NetBackup media server because that server is behind a firewall. Recommended action: Contact the NetBackup security administrator. |