Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
The issue can be because of one of the following reasons:
The mentioned in custom resource is not unique and valid.
The static IP is provided in section in CR but it is not created in Azure/AWS.
The static IP is provided in section in CR is already in use.
The subnet or resource group is mentioned in annotations of section in CR spec, the IP address is not available in given subnet or resource group.
The RBAC permissions in your cluster for the given subnet or resource group are not assigned properly for allocating IP addresses.
To resolve an issue where external IP address is not assigned to a NetBackup server's load balancer services
- Check the event logs of load balancer service using the kubectl describe service <svc-name> -n <namespace> command for detailed error information.
- Run the helm upgrade cloudscale cloudscale-<version>.tgz -n netbackup --reuse-values --set command.
- Depending on the output of Step 1 and the reason for the issue, perform the required steps and update the environment CR using Step 2 to resolve the issue.