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  1. Home
  2. NetBackup™ NAS Administrator's Guide
  3. Section II. Using NAS-Data-Protection (D-NAS)
  4. Troubleshooting
  5. Backup from snapshot jobs do not start after the snapshot job completes successfully
NetBackup™ NAS Administrator's Guide

Backup from snapshot jobs do not start after the snapshot job completes successfully

Explanation:

If the NAS-Data-Protection policy backup jobs fail for some backup IDs, then the image or SLP remains incomplete. This results in the backup from snapshot jobs not starting until the incomplete backup IDs are canceled.

Workaround:

Do the following:

  1. To show the status of incomplete images, run:

    nbstlutil stlilist -image_incomplete

  2. To find information for an incomplete lifecycle image, run:

    nbstlutil stlilist -U

  3. To find the backup ID, refer to the following article:

    https://support.cohesity.com/s/article/article-100016129

  4. To cancel the lifecycle for a specific backup, run:

    nbstlutil cancel -backupid <backupid>

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