Schedule expiration and purging of multiperson authorization tickets
Expiration period is configurable option defines the duration for which a multiperson authorization ticket can be in the Pending state. A ticket expires if it is in the Pending state for more than the configured expiry period.
For multiperson authorization configuration, expiration period can vary from minimum 24 hours to 168 hours. By default, tickets expire after 72 hours.
Purge period is a configurable option defines the duration for which a ticket resides in the tickets database. Purging a ticket ensures that the database does not grow exponentially. Purge period can vary from minimum 3 days to 30 days.
By default, tickets purge after 72 hours. All the Done, Expired, Rejected, and Canceled tickets are purged after the given purge period.
To schedule expiration and purging of tickets
- On the left pane, click Security > Multiperson authorization.
- On the top right, click Configure Multiperson authorization.
- In the Schedules section, click Edit.
- Specify the expiration period (in hours) for the Expire ticket after option.
Specify the purge period (in days) for the Purge ticket after option.
- Select Save.
- Select Save.