Troubleshooting tips for NetBackup for Red Hat Virtualization

For more information about Red Hat Virtualization troubleshooting, check the following details:

For discovery job failures:
- Check the Job details section for the job in Activity monitor.
- Check the ncfnbcs log.
For snapshot job failures:
- Check the Job details section for the job in Activity monitor.
- Check the bpfis log.
- For Red Hat Virtualization-related errors, check Events section on Red Hat Virtualization manager console.
For backup job failures:
- Check the Job details section for the job in Activity monitor.
- Check the bpbkar and VxMS logs.
- For Red Hat Virtualization-related errors, check Events section on Red Hat Virtualization manager console.
For restore job failures:
- Restore job fails with error 2822 (Hypervisor policy restore error)
- Check the Job details section for the job in Activity monitor.
- Check the bprd, bpVMutil, VxMS, or ncfnbrestore logs.
- For Red Hat Virtualization-related errors, check Events section on Red Hat Virtualization manager console.
For upgrades:
When you upgrade NetBackup primary server, the assets (VM and Intelligent VM groups) are migrated from the older database tables to the new database tables.
A background migration task runs when the NetBackup Web Management Console starts. During this migration, the NetBackup Web UI displays the following message:
The migration process is in progress. The provided data might be inconsistent and incomplete.