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  1. Home
  2. NetBackup™ for Nutanix AHV Administrator's Guide
  3. Troubleshooting AHV operations
  4. Error during the AHV virtual machines discovery phase
NetBackup™ for Nutanix AHV Administrator's Guide

Error during the AHV virtual machines discovery phase

The following table describes the problem that might occur when you try to discover AHV virtual machines.

Table: Error run into during the AHV virtual machines discovery phase

Error message or cause

Explanation and recommended action

The AHV assets are not discovered after the correct AHV cluster credentials are added. The VM discovery operation fails.

Run discover now and retry the backup. The maximum allowed length of the AHV cluster name is 255 characters, however, if the characters exceed 95, the asset discovery fails.

Workaround:

  • Ensure that the AHV cluster name has 95 or fewer characters.

The discovery job fails with error 200. Scheduler found no backups or clients to deploy NetBackup.

Ensure that the query specified in the policy or intelligent VM group is correct. The VMs that need protection are added recently to AHV cluster or the VM configuration has changed and the autodiscovery or discover now was not triggered.

  • The asset discovery does not work if the AHV cluster credentials are added using tpconfig.

    Workaround:

    From NetBackup web UI, click Discover for the specified AHV cluster.

    Ensure that you add the AHV cluster credentials using API or NetBackup web UI.

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Errors for the Status for a newly discovered VM

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