Troubleshooting NBOSDM container in offline state due to unavailable mount point
If NetBackup for OpenStack data mover container stops responding, it could be due to the unavailable mount point or incorrect mount path.
Check the logs for an error. NetBackup for OpenStack data mover container logs are stored at the following location:
RHOSP:
/var/log/nbosdm/nbosdm.logOpenStack Ansible:
/var/log/nbosdm/nbosdm.log
Example log file:
2021-08-31 12:42:37.630 17 ERROR oslo_messaging.rpc.server nbosdm.exception.InvalidNFSMountPoint: Error: '/var/lib/nova/NetBackupOpenStack-mounts/MTAuMjIxLjk5LjUx Oi9tbnQvbmZzX3NoYXJlL2RvY3M=' is not '10.2xx.xx.50:/mnt/nfs_share/docs' mounted 2021-08-31 12:42:37.630 17 ERROR oslo_messaging.rpc.server
To resolve this issue on RHOSP
- Specify the correct mount path in
nbos_env.yamlfile. - Run the following deployment command:
openstack overcloud deploy
To resolve this issue on OpenStack Ansible
- Uninstall NBOSDM and NBOSDMAPI service.
openstack-ansible os-nbos-install.yml --tags "nbos-all-uninstall"
- Specify the correct mount path in the
/etc/openstack_deploy/user_nbos_vars.ymlfile. - Run the following installation command:
openstack-ansible os-nbos-install.yml