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  1. Home
  3. NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide
  5. Section II. NetBackup Snapshot Manager for Cloud maintenance
  7. Troubleshooting NetBackup Snapshot Manager for Cloud
  9. Container manager may not spawn the ephemeral registration container timely
NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide

Container manager may not spawn the ephemeral registration container timely

Due to high system resource usages, the container manager (podman/docker) may not spawn the ephemeral registration container timely. These ephemeral containers are used to register a service with randomly generated token. If container manager takes more time to spawn ephemeral agent registration container beyond token expiry time limit, then registration will not proceed properly and assets cannot be discovered.

Workaround:

  1. Ensure that there are no existing running jobs and then disable NetBackup Snapshot Manager from NetBackup Web UI.

  2. Stop any <flexsnap-agent>-temp container.

  3. Stop off-host agent parent container for the child container in step 1 above.

  4. Restart flexsnap-coordinator service to retry the process.

  5. Enable NetBackup Snapshot Manager from NetBackup Web UI.

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