Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide
  3. Section I. NetBackup Snapshot Manager for Cloud installation and configuration
  4. Snapshot Manager for cloud catalog backup and recovery
  5. NetBackup Snapshot Manager data recovery
NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide

NetBackup Snapshot Manager data recovery

NetBackup Snapshot Manager data recovery using script

  1. While recovering NetBackup Snapshot Manager metadata using the tar file, reinstall the NetBackup Snapshot Manager and use the tar file using recover option.

    For example, flexsnap_configure recover --backup-file <tar file>

  2. Ensure that you use the same host name (FQDN) while reinstalling the NetBackup Snapshot Manager after disaster recovery.
  3. While reinstalling, provide the reissue token generated from the NetBackup web UI for the host and ensure that you use the same port number which was used earlier.
  4. All the configuration steps (such as adding host entries in /cloudpoint/openv/etc/hosts) must run again on the new NetBackup Snapshot Manager VM.
  5. (Required only if NetBackup primary server version is other than 10.4 or later) NetBackup Snapshot Manager must be registered again using re-issue token in NetBackup.
  6. To recover and connect the existing agents on both on-host and agentless hosts, perform the following steps:
    • For on-host agents, to renew the agents, run the following commands:

      For Linux

      /opt/VRTScloudpoint/bin/flexsnap-agent --renew --token <auth_token>

      For Windows

      "c:\ProgramFiles\Veritas\CloudPoint\flexsnap-agent.exe" --renew --token <auth_token>

      This step is not required for agentless connections.

    • Restart the Linux on-host agent, run the command:

      sudo systemctl restart flexsnap-agent.service

      This step is not required for agentless connections.

    • Run a plug-in level discovery for NetBackup Snapshot Manager from web UI, to discover the agentless and on-host agent assets.

    • Run a NetBackup Snapshot Manager discovery from web UI, to retrieve and display the agentless and on-host agent assets.

    • (Optional) If the backups fail, restart NetBackup Snapshot Manager, run the command:

      flexsnap-configure restart

After following the recovery steps, NetBackup Snapshot Manager operates normally. You can also recover assets using earlier snapshots or backup copies.

Feedback

Was this page helpful?
Previous

NetBackup Snapshot Manager data backup

Next

NetBackup Snapshot Manager for cloud assets protection

Feedback

Was this page helpful?