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  1. Home
  2. NetBackup™ Release Notes
  3. Operational notes
  4. NetBackup Bare Metal Restore operational notes
  5. AIX BMR Shared Resource Tree (SRT) creation fails in NetBackup 11.1
NetBackup™ Release Notes

AIX BMR Shared Resource Tree (SRT) creation fails in NetBackup 11.1

The following error message appears on the command-line console while creating the Shared Resource Tree (SRT):

lslpp: Fileset libc++.rte not installed.

ERROR:   Could not resolve major version level from [].

ERROR: Detected an attempt to install incorrect platform and/or
 operating system and version client binaries on
 falcna12c3.abcus.abc.com. 
Required AIX OS libc++.rte runtime is not present.
 File /tmp/install_trace.xxxxxxxx contains a trace of this
 install. That file can be deleted after you are sure the
 install was successful. 
Do you want to retry install of Veritas NetBackup Client? (y/n) [y] :

During AIX BMR SRT creation, when you install NetBackup 11.1 client, you must have libc++ runtime version 16.1.0.7 or later inside the SRT. If a libc++ runtime version is not present in the AIX BMR SRT when you create it, then the NetBackup 11.1 client installation fails, which leads to the SRT creation failure.

Workaround:

See this technical article for workaround details:

https://support.cohesity.com/s/article/article-100060647

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