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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Media Manager status codes
  4. Media Manager status codes
  5. Media Manager status code 78
NetBackup™ Status Codes Reference Guide

Media Manager status code 78

Message: barcode does not exist in database

Explanation: A query volume by barcode request did not return a volume entry having the specified barcode, or barcode and media type.

Recommended Action:

  • Examine the daemon and the reqlib debug logs for a more detailed message on the error.

    See "Setting Media Manager debug logging to a higher level" in the NetBackup Logging Reference Guide.

  • Ensure that the volumes are properly configured in the EMM database. Use the tpconfig -d command to list the configured EMM server. Select the current server (the one being administered) to be the same as the host, which is the correct EMM server. Do the following so that the volume query can find a matching volume: update the volume or the device configurations, modify the volume properties, or adjust the search criteria as needed. For media in their correct slot locations, run the Rescan or the update barcode request so that the barcode field in the volume configuration matches the actual barcode as interpreted by the robotic library barcode reader.

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