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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 332
NetBackup™ Status Codes Reference Guide

NetBackup status code: 332

Message: error getting information from EMM database

Explanation: This error can occur while the backup process communicates with the EMM database to retrieve some information.

Recommended Action: Do the following, as appropriate:

  • On UNIX, verify that the NetBackup Volume Manager daemon (vmd) is running. On Windows, verify that the NetBackup Volume Manager service is running.

  • See the process-specific error log directory for more details.

    UNIX: /usr/openv/netbackup/logs/process_name

    Windows: install_path\NetBackup\logs\process_name

    For example, if you get this error while running a Vault command (such as vltcontainers or vltopmenu), look at the following logs to learn why: /usr/openv/netbackup/logs/vault

    Note:

    The log file cannot be created unless the appropriate log directory (for example, /usr/openv/netbackup/logs/vault) is already created.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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