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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 285
NetBackup™ Status Codes Reference Guide

NetBackup status code: 285

Message: unable to locate vault directory

Explanation: A Vault job or a command for a missing or a corrupt directory of the session in question returns this error.

Recommended Action: The Vault directory is created when the Vault package is installed on the master server. Ensure that the Vault job or command is started as root on the master server. Ensure that the Vault directory was not removed inadvertently or made inaccessible to the root user.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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