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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 271
NetBackup™ Status Codes Reference Guide

NetBackup status code: 271

Message: vault XML version mismatch

Explanation: The Vault upgrade process failed.

Recommended Action: Enable logging, start nbvault, and then examine the nbvault logs to determine the cause of the failure. If the upgrade process fails again, contact your customer support representative.

The following are the locations of the nbvault logs:

UNIX and Linux: /usr/openv/netbackup/logs/nbvault/

Windows: install_path\NetBackup\logs\nbvault

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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