NetBackup status code: 64
Message: timed out waiting for the client backup to start
Explanation: The client did not send a ready message to the server within the allotted time.
Recommended Action: Do the following, as appropriate:
On all clients, enable bpcd debug logging as follows:
Create a bpcd debug log directory on the client.
On a UNIX or Linux client, add the VERBOSE option to the
/usr/openv/netbackup/bp.conffile.On PC clients, increase the debug or log level.
See "Changing the logging level on Windows clients" in the NetBackup Logging Reference Guide.
On a UNIX, Linux, or Windows client, create the bpbkar debug log directory on the client.
On Windows clients, verify that the NetBackup Client service is running.
On a UNIX or Linux client, use the ps command to check for a client process that uses too much CPU time.
Retry the backup and examine the debug logs for clues on the cause of the failure.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.