NetBackup status code: 9868
Message: Failed to get API version for Snapshot Manager.
Explanation: NetBackup and Snapshot Manager network connectivity can be the issue.
Recommended Action: Try one of the following as appropriate:
Check your network connectivity with the Snapshot Manager and review the Snapshot Manager credentials you used to connect.
Resolve any network issues with netstat or similar network diagnosis tool.
Update the Snapshot Manager credentials using the option.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.