Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 8504
NetBackup™ Status Codes Reference Guide

NetBackup status code: 8504

Message: The web service certificate is issued by an unknown Certificate Authority.

Explanation: The certificate presented by the web service is issued by a CA that is not trusted by this host.

Recommended Action: Do one of the following:

  • Fetch the CA certificate for the required server and rerun the operation.

  • Ensure that the master server is enabled to use a NetBackup CA-signed certificate or an external CA-signed certificate, whichever is applicable.

If the problem continues, save all of the error log information and contact Cohesity Technical Support.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

Feedback

Was this page helpful?
Previous

NetBackup status code: 8503

Next

NetBackup status code: 8505

Feedback

Was this page helpful?