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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 5930
NetBackup™ Status Codes Reference Guide

NetBackup status code: 5930

Message: The request could not be authorized.

Explanation: The master server is unable to validate the client certificate. Possible causes for this issue are as follows:

  • The client certificate has expired. You can run the nbcertcmd -listCertDetails or nbcertcmd -listCertDetails -cluster command to confirm.

  • The client key pair has changed and the host has obtained (or renewed) a certificate from another master server.

  • The certificate for the host has been revoked.

  • A web authentication token is required for a NetBackup web application operation (nbcertcmd). You can see this error if the user has not been authenticated.

Recommended Action: Use a re-issue token with the nbcertcmd -getCertificate command. If the user has not been authenticated, use the bpnbat -login -logintype WEB command to get a web authentication token.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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