Credential validation failed. Provide correct Cloud account name and credentials.
Explanation
This issue may occur in the following scenarios:
The system is running RHEL 9.6 or later.
The OpenSSL version was manually upgraded.
In newer RHEL releases, OpenSSL has been updated from version 3.2.2 to 3.5.1. The newer version has known issues for NetBackup functionality. As a result, both discovery and backup might fail in NetBackup.
To verify the issue, you can check the nbcosp_sys log file on the backup host, at the location:
/usr/openv/netbackup/logs/nbcosp_sys
Look for the entry:
panic: tls: HKDF-Extract invocation failed unexpectedly: EVP_PKEY_CTX_set1_hkdf_salt
openssl error(s):
error:078C0102:common libcrypto routines::passed a null parameter
Workaround
Add the following entries to the
bp.conffile on the backup host:COSP_DISABLEKYBER = 1
COSP_FORCETLSV12 = 1
Restart the nbcosp service.
Retry the operation.