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  1. Home
  2. NetBackup™ for Cloud Object Store Administrator's Guide
  3. Troubleshooting
  4. Error 5545: Backup failed as NetBackup cannot parse records from the log object
NetBackup™ for Cloud Object Store Administrator's Guide

Error 5545: Backup failed as NetBackup cannot parse records from the log object

Explanation:

When the Use object change tracking for incremental backups feature is enabled in the policy, the backup operation might fail due to a parsing error. This error occurs while processing the log file, which contains the names of changed objects along with other fields.

The error can occur if object names contain unsupported or hard-to-handle characters, such as newline characters.

The nbcosp log displays the following message:

{"level":"error","JobId":167,"Failed to parse record from logging object":"not enough fields after operation","time":"2025-10-16T12:13:10.116964034+05:30","caller":"main.parseBucketLogs:nbcosp_request_handler.go:2611","message":"Parsing object line"}

Workaround:

Ensure that object names do not contain unsupported characters, such as newline characters.

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Error 5580: The specified failover strategy for the storage unit group is incompatible with the Cloud object store policy, with dynamic multi-streaming.

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