Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ for Cloud Object Store Administrator's Guide
  3. Troubleshooting
  4. Recovery for the original bucket recovery option starts, but the job fails with error 3601
NetBackup™ for Cloud Object Store Administrator's Guide

Recovery for the original bucket recovery option starts, but the job fails with error 3601

Explanation

This error occurs because any of the four reasons:

  • Cloud object store account required to connect to the cloud to do recovery does not exist.

  • The Cloud object store account used during the backup of the bucket does not exist in the NetBackup domain.

  • This is the target domain with AIR configuration or DR scenario.

  • The Cloud object store account was deleted.

Workaround

Create the Cloud object store account with the same name and provider as the original Cloud object store account, and retry the recovery.

Feedback

Was this page helpful?
Previous

Backup fails or becomes partially successful on GCP storage for objects with content encoded as GZIP.

Next

Recovery Job does not start

Feedback

Was this page helpful?