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  1. Home
  2. NetBackup™ for PostgreSQL Administrator's Guide
  3. Troubleshooting PostgreSQL operations
  4. Error during the PostgreSQL instances and databases discovery phase
NetBackup™ for PostgreSQL Administrator's Guide

Error during the PostgreSQL instances and databases discovery phase

The following table describes the problem that might occur when you try to discover PostgreSQL database.

Table: Error run into during the PostgreSQL instance and database discovery phase

Error message or cause

Explanation and recommended action

The PostgreSQL assets are not discovered after the correct PostgreSQL instance credentials are added.

Run discover database and retry the database discovery manually.

  • Ensure that the update permission assigned to the logged in web UI user.

  • Contact Cohesity Technical Support and share nbwebservice logs from NetBackup primary server and ncfnbcs logs from NetBackup client.

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