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  1. Home
  2. NetBackup™ for Nutanix AHV Administrator's Guide
  3. Troubleshooting AHV operations
  4. Errors for the Status for a newly discovered VM
NetBackup™ for Nutanix AHV Administrator's Guide

Errors for the Status for a newly discovered VM

The following table describes the problem that might occur when you try to discover AHV virtual machines.

Table: Error for the Status for a newly discovered VM

Error message or cause

Explanation and recommended action

The last successful backup status of VM indicates that it has not been backed up.

In the NetBackup web UI, the last successful backup status for a newly discovered VM does not indicate that it is backed up.

In some circumstances, such as Intelligent VM group a new VM is backed up matching the query provided before the discovery of that VM has happened, as in the following scenario:

  • By default, autodiscovery occurs every 8 hours.

  • A new VM is added to the environment.

  • A backup job completes successfully before discovery completes.

    For example, a backup job that uses existing policies where the new VM is included as part of the backup selection criteria.

  • In the NetBackup web UI, the last successful backup status of the VM is not updated indicating that it has not been backed up.

Workaround:

  • If you encounter a similar situation, you can still browse the recovery points and recover them.

    However, it is only after the Discovery is triggered on the cluster and another backup of the VM successfully completes after discovery, then the last successful backup status is updated.

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