NetBackup status code 39
Message: client name mismatch
You must configure NetBackup Enterprise Vault Agent to protect the Enterprise Vault databases that are hosted by a WSFC clustered Microsoft SQL Server. You need to configure the host name. Add the name of the Virtual SQL server as the client name for each server node.
To add virtual SQL server name for each cluster node
- Select Start > Veritas NetBackup > Backup, Archive, and Restore.
- From the File menu, select NetBackup Properties. The NetBackup Client Properties dialog box is displayed.
- Enter the Virtual SQL server name as the client name in the Client name text box.
- A warning is displayed, click OK.
- Click OK to exit the NetBackup Client Properties dialog box.
After you add the virtual SQL server name for each cluster node, configure the cluster nodes and the virtual SQL server for Enterprise Vault.
To configure cluster nodes and virtual SQL server for Enterprise Vault
- On the NetBackup Administration Console, expand Host Properties.
- From the Actions menu, select Configure Client.
- Browse and select the required computer and click OK.
- Click OK to exit the Choose Client dialog box.
- From the Host Properties list, select Clients. The available clients are displayed.
- Right-click the required client and select Properties. The Client Properties dialog box is displayed.
For each node and cluster, configure the log on account to be the Enterprise Vault Admin user.