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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 9764
NetBackup™ Status Codes Reference Guide

NetBackup status code: 9764

Message: Backup from snapshot operation is supported on the NetBackup media server 10.0 and later versions.

Explanation: During the creation of an SLO, a backup from snapshot operation is selected with a storage unit that is on a media server with a NetBackup version older than 10.0.

Recommended Action: To run the backup from snapshot, verify that the media server's latest version is 10.0 or newer. If the media server's version is older than 10.0, you must upgrade that media server.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.

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