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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Media Manager status codes
  4. Media Manager status codes
  5. Media Manager status code 181
NetBackup™ Status Codes Reference Guide

Media Manager status code 181

Message: not authorized to connect to robotic daemon

Explanation: A caller requesting services from a robotic daemon is not authenticated or authorized, or a problem occurs when two systems try to authenticate one another.

Recommended Action:

  • See the NetBackup Security and Encryption Guide for information on Media Manager security.

    Media Manager security is based on NetBackup authentication or authorization and the media server entries defined in bp.conf/Host Properties on the master server for the specific NBU domain.

  • Examine the debug log files for a more detailed message on the authentication and authorization problem.

    See "Setting Media Manager debug logging to a higher level" in the NetBackup Logging Reference Guide.

  • Determine whether the authorization fails on vmd. Examine the debug log files for Media Manager status code 126 occurrences (not authorized to connect to vmd).

  • Correct the Media Manager security configuration by modifying the authentication configuration and the ENABLE_ROBOT_AUTH entry.

    Note:

    Ensure that both the source and the destination machines are within a single NBU domain.

  • If an authentication problem (rather than a configuration issue) is suspected, do the following:

    • Check the methods_allow.txt files on the systems that have problems to ensure that authentication is enabled. The files are in the following locations:

      On Windows: install_path\NetBackup\var\auth

      On UNIX and Linux: /usr/openv/var/auth

    • On the systems that have the authentication problem, remove the remote host that is not authenticated from the methods_allow.txt file and retry the operation.

      For example, if Host A and Host B have the problem, remove Host A from the file on Host B, and vice versa.

      If the problem still exists, the error is caused by connection problems that are not related to the authentication.

      Add the removed names and retry the operation.

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