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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Media Manager status codes
  4. Media Manager status codes
  5. Media Manager status code 164
NetBackup™ Status Codes Reference Guide

Media Manager status code 164

Message: the robotic daemon returned an invalid volume GUID

Explanation: An invalid RSM GUID was returned from the RSM API. (RSM is the Microsoft Removable Storage Manager. GUID is a Global Unique Identifier.)

Recommended Action:

  • Examine the system's application log, the Removable Storage system interface, and the daemon and reqlib debug logs for a more detailed message on the error.

    See "Setting Media Manager debug logging to a higher level" in the NetBackup Logging Reference Guide.

  • Retry the operation and examine the logs. From the daemon debug log file, determine the media ID that has the invalid RSM GUID.

  • Make sure that the software components are compatible.

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