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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 228
NetBackup™ Status Codes Reference Guide

NetBackup status code: 228

Message: unable to process request

Explanation: An inconsistency exists in the catalog or a request was made that would be improper to satisfy.

Recommended Action: Do the following, as appropriate:

  • If this status involves a media server, verify that its server list specifies the correct master server. On a UNIX or Linux server, the master server is the first SERVER entry in the bp.conf file. On a Windows server, the master is designated on the Servers tab in the Master Server Properties dialog box.

    See "Using the Host Properties window to access configuration settings" in the NetBackup Troubleshooting Guide.

  • For detailed troubleshooting information, create a bpdbm debug log directory and retry the operation. Then, check the resulting debug log.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.

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