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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 216
NetBackup™ Status Codes Reference Guide

NetBackup status code: 216

Message: failed reading retention database information

Explanation: During its periodic checking of the NetBackup configuration, nbpem did not read the list of retention levels and values.

Recommended Action: Do the following, as appropriate:

  • On a UNIX or Linux master server, verify that the NetBackup Database Manager (bpdbm) process is running. On a Windows master server, verify that the NetBackup Database Manager service is running.

  • For detailed troubleshooting information, create a debug log directory for bpdbm on the master server.

    Increase the logging level for nbpem by using the vxlogcfg command as described in the following topic:

    See "About unified logging" in the NetBackup Logging Reference Guide.

    Retry the operation and check the resulting logs.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.

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