Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 173
NetBackup™ Status Codes Reference Guide

NetBackup status code: 173

Message: cannot read backup header, media may be corrupted

Explanation: When the tape manager (bptm) searches for a backup image to restore, the following occurs: it cannot find the correct backup ID at the position on the media where NetBackup expected it. This status code can indicate a drive hardware problem.

Recommended Action: Do the following, as appropriate:

  • Check the NetBackup Problems report for clues as to what caused the error.

  • Try the restore on another drive if possible.

  • For detailed troubleshooting information, create a debug log directory for bptm and retry the operation. Check the resulting debug log.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.

Feedback

Was this page helpful?
Previous

NetBackup status code: 172

Next

NetBackup status code: 174

Feedback

Was this page helpful?