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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 9303
NetBackup™ Status Codes Reference Guide

NetBackup status code: 9303

Message: The web service request to fetch the certificate revocation list (CRL) failed.

Explanation: This error can be due to the following reasons:

  • The HTTP request to get the CRL did not return a success (200) status code.

  • The HTTP request timed out.

Recommended Action: Do the following, as appropriate:

  • On the host where the error occurred, examine the legacy logs for nbcertcmd.

  • On the master server, examine the unified logs on the NetBackup server for nbwebservice (OID 466 and 484).

  • Ensure the following:

    • The master server is online.

    • The web service (nbwmc) is online.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.

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