Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 5971
NetBackup™ Status Codes Reference Guide

NetBackup status code: 5971

Message: The token contains characters that are not supported.

Explanation: The token value passed in the token file contains characters that are not supported. NetBackup only supports the following characters as part of the token value (A-Z, a-z, and 0-9).

Recommended Action: Check the token value passed in the token file and ensure that it contains valid characters (A-Z, a-z, and 0-9). Ensure that the file encoding format is ANSI.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.

Feedback

Was this page helpful?
Previous

NetBackup status code: 5970

Next

NetBackup status code: 5972

Feedback

Was this page helpful?