Setting up NetBackup Client Service for VMware restores to a Windows shared virtual machine drive
To restore individual files to a Windows virtual machine that has a shared drive, note: the NetBackup Client Service must be logged on under an account that has Administrator privileges (not as the Local System account). An account with Administrator privileges lets NetBackup write to the directories on the virtual machine to which the data is restored.
If you try to restore files while the NetBackup Client Service is logged on as the Local System account, the restore fails.
To log on the NetBackup Client Service as Administrator
- In Windows Services on the VMware recovery host, double-click the NetBackup Client Service.
- Check the Log On tab: if the service is not logged on under an account that has Administrator privileges, stop the service.
- Change the logon to the Administrator account, or to an account that has Administrator privileges.
The account must have Administrator privileges in the domain in which both the virtual machine and the VMware backup host reside.
- Restart the service.
- Retry the restore.