NetBackup SAP HANA backup jobs fail with error 41 and 25
Tape backups on a multi-node and single-node SAP HANA appliance fail. The solution is to change the Client connect timeout and Client read timeout to 3000 seconds.
The default Client read timeout is 300 seconds.
To change the timeout period
- Open the NetBackup web UI.
- On the left, click Hosts > Host properties.
- Select the primary server. If necessary, click Connect. Then click Edit primary server.
- Click Timeouts. Set the Client connect timeout and the Client read timeout property to a value of 3000 seconds.
See the NetBackup Web UI Administrator's Guide for more information on this setting.
- Click Save.