Recovery Job does not start
Explanation
Recovery to the original bucket gives the error "Unable to retrieve asset details". Occurs even if the Cloud object store account with the same name is used during backup.
Workaround
Do the following:
- Use the same Cloud object store account in the web UI.
- Try to recover to a different bucket in the same account. This action refreshes the cache.
You can force cache refresh even by using asset API with no-cache to fetch all assets of cloudObjectStoreAccount (/netbackup/asset-service/workloads/cloud-object-store/assets/?filter=assetType eq 'cloudObjectStoreAccount') Make sure that the account is listed in the output.
- Now, again use the original bucket recovery option and perform the recovery.