Tenant Quota Enforcement
The Tenant Quota Enforcement feature ensures that tenants comply and work within their respective contracted space usage amounts. This functionality lets providers enforce limits on a per tenant basis. You can enable or disable this feature per tenant, which lets you control who is monitored. This option is disabled for all tenants by default. You must enable this functionality for each tenant you want to monitor.
Once you enable the feature, Self Service tracks the total size of backups from the tenant account. The current System Sync task works with the new Lock Calculation Task scheduled task to track usage. The Lock Calculation Task updates the backup sizes from the primary server before it applies or removes locks on the tenant account.
To enable or disable quota enforcement
- Go to the Netbackup Adapter settings section for the tenant you want to enable quota enforcement.
- Locate the Quota Enforcement settings section.
- Use this option to enable or disable quota enforcement as required.
System administrators have a new view that lets them see who is currently locked out. From this view, they can unlock users after they have increased the contracted space amount.
Note:
Once a tenant is locked out for exceeding their contracted space, they cannot take backups or protect new assets until they are compliant again. Until the lock is reset, when the user attempts a backup or an asset protection, they receive a detailed message.
To unlock a tenant:
- Select the Tenant lockout screen from the left side menu.
- Deselect the Locked Out option.
- Once the account is unlocked, the user can resume normal backup and asset protection activities.
Note:
Disabling the option after a user is locked out does not remove the user from the tenant lockout page. The user may still be over their usage and not compliant.
The correct way to unlock a user is from the Tenant lockout screen. Make the tenant account compliant as shown:
Increase their contracted space amount and unlocking them from that page.
Have the user delete backups so that they are under their contracted amount of space usage.
Then run the tenant lockout calculation job which unlocks the user.