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  1. Home
  2. NetBackup™ Self Service Configuration Guide
  3. Troubleshooting
  4. Issues with HTTPS configuration
NetBackup™ Self Service Configuration Guide

Issues with HTTPS configuration

Starting with NetBackup Self Service 10.0, the default configuration for Self Service is HTTPS. Cohesity made this change for security reasons.

The steps that are shown can assist you as you troubleshoot any issues with your HTTPS configuration.

To verify HTTPS is correctly configured:

  1. Make sure that the installer created an SSL certificate. Search the Start menu for Internet Information Service. You can see bindings with corresponding SSL certificate.
  2. Make sure the binding for port 443 is created and the certificate is assigned to that port. Search the Start menu for Internet Information Service. You can see bindings with corresponding SSL certificate.
  3. Validate the integration settings. Under Admin > Integration Settings, confirm all URLs are HTTPS.
  4. Under Admin > Integration Settings confirm the Panel URL and Service URL use the same host name.

Example:

https://example.com/NetbackupSelfServiceNetBackupPanels
https://example.com/NetBackupSelfServiceNetBackupServices

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