Error message

ioctl() error, Database system error (220)

Example

RDSM has encountered an STS error:

  Failed to update storage server ssname, database
  system error

Diagnosis

The PDDE_initConfig script was invoked, but errors occurred during the storage initialization.

First, examine the deduplication configuration script log file for references to the server name.

See NetBackup MSDP log files.

Second, examine the tpconfig command log file errors about creating the credentials for the server name. The tpconfig command writes to the standard NetBackup administrative commands log directory.