Interfacing with the device

The two main tools for interfacing with the device outside of NetBackup is the Snowball Edge client CLI and the Ops Hub UI. These must be installed and used on VMs that reside in the same datacenter where the Snowball Edge device is installed.

Interfacing with the AWS Snowball Edge by the client and AWS Ops Hub requires an unlock code and a manifest file which you can get from the AWS portal. While in the region where the Snowball Edge device is imported, go to the Snow Family Console and select Jobs on the side bar. You should see the import job. Click on it and scroll down the page to get the unlock code and manifest file. Copy the unlock code and manifest file to the VMs you use to interface with the device.