Expire all copies

1. On the left, select Detection and reporting > Malware detection.
2. For the desired scan result, select Expire all copies from the Actions menu.
3. Confirm to expire all the copies of the selected backup image.

View infected files

1. On the left, select Detection and reporting > Malware detection.
2. For the desired scan result, select View infected files from the Actions menu.

   Note:

   This option is available only for infected scan results and scan type 'Recovery'.

3. In the Infected files table, search or the desired file, if needed.
4. If needed, click Export list.

   Note:

   A list of infected files from the selected malware scanning result is exported in .csv format. The file name is of following format: backupid_infected_files_timestamp.csv

Export infected files list

1. On the left, select Detection and reporting > Malware detection.
2. For the desired malware affected, select Export Infected files list from the Actions menu.

   Note:

   A .csv file contains backup time, names of the infected files and virus information.

Export unscannable files list

1. On the left, select Detection and reporting > Malware detection.
2. For the desired malware affected, select Export unscannable files list from the Actions menu.

   Note:

   A .csv file contains the list of files which are skipped by the malware scanner due to issues such as file input/output error, encrypted (password protected) files and so on.

Cancel malware scan

1. On the left, select Detection and reporting > Malware detection.
2. For desired scan result, click Cancel malware scan from the Actions menu.

   Note:

   You can cancel the malware scan only from in progress and pending states.

3. Click Cancel scan to confirm.

   Note:

   The status changes to Cancellation in progress.

Rescan image

1. On the left, select Detection and reporting > Malware detection.
2. For desired scan result, click Rescan image from the Actions menu.
3. Click Rescan to confirm.
4. In case of bulk rescan, when you select one or more image with different or empty scanner host pool, you need to select a new scanner host pool.

   • Click Rescan image

   • From the Select a malware scanner host pool pop-up select a new scan host pool.

     Note:

     New scan host pool is applicable for all the selected images for this rescan.

   • Click Rescan to confirm.

     Rescan (and resume) is not supported for scan results with scan type recovery.

5. In case of rescan of failed/cancelled jobs, scanning would be triggered from the point of failure (resumed) instead of complete scan under the following conditions:

   • If the value of Date of scan is more then 48 hours, then the job would not be resumed and full scan would be initiated. This is to ensure that malware signatures used for scan does not differ significantly.

   • Supported for Standard/MS-Windows backup images which has large number of files (>500k) or more than one stream in case of DNAS.

   • Instant Access must have succeeded for the failed job.

   • Resume would identify first IA capable copy to scan, which can be different from the copy selected for the initial scan request.

   Once resumed existing scan result would be moved from failed to pending and subsequently to in-progress state. And progress update could continue from the point of failure. In case of complete rescan new scan result would be displayed. If user needs to perform a complete scan, then it can be triggered using on demand scan options.

Delete scan results

1. On the left, select Detection and reporting > Malware detection.
2. For scan results which are in failed or cancelled state can be deleted manually from UI by clicking the Delete scan results option from the Actions menu.
3. Click Yes to confirm the deletion of the selected scan results.

   Note:

   In one go a maximum of 20 scan results can be selected for deletion.

View details

1. On the left, select Detection and reporting > Malware detection.
2. Details for backup images with individual batch level can be viewed by clicking the View details option from the Actions menu.

   Note:

   The View details option is available only for scan results which are in failed or in progress state.

3. On the View details page, from the action menu, you can Copy failure details or Copy the scan results to the clipboard.
4. Click Close.