Setting up NetBackup Client Service for restore to a shared location on the virtual machine
To restore individual files to a Windows virtual machine that has a shared drive, note: the NetBackup Client Service must be logged on as the domain administrator account. It must not be logged on as the Local System account. The Administrator account allows NetBackup to write to the directories on the virtual machine to which the data is restored.
If you try to restore files while the NetBackup Client Service is logged on as the Local System account, the restore fails.
To log on the NetBackup Client Service as Administrator
- In Windows Services on the host that has a share to the virtual machine, double-click the NetBackup Client Service.
- Check the Log On tab: if the service is not logged on as Administrator, stop the service.
- Change the logon to the Administrator account, in the domain in which both the virtual machine and the host that has a share reside.
- Restart the service.
- Retry the restore.