Frozen media troubleshooting considerations
Frozen media can cause a number of problems including one of the following status codes: 84, 85, 86, 87 and 96.
When troubleshooting frozen media, be aware of the following:
Use the bpmedialist command to access the
MediaDBinformation including the media status (Frozen, Full, or Active).To unfreeze the media, use the bpmedia command. Specify the media server that contains that frozen record in the command syntax. Unfreeze the media one at a time.
Frozen media does not necessarily mean that the media is defective. NetBackup may freeze media as a safety measure to prevent further errors, drive damage, or data loss.
Investigate any patterns to the media IDs, tape drives, or media servers that are involved when media is frozen.