Restore from backup fails with an error

The following error message appears when the prerequisites for creating a restore take too long:

Restore failed as the pre-requisites for restore operation were not satisfied for the asset.

These prerequisites include creating a boot volume and a data volume. Timeout for the restore jobs occurs and fails the job.

Workaround:

To fix this, manually configure the timeout for restores to meet the prerequisites.

Configure the parameter pre_recovery_timeout = <num> in the /cloudpoint/flexsnap.conf file [agent] . For example, pre_recovery_timeout = 1800

Where <num> is the maximum timeout for restore in seconds. It is recommended to use a value higher than 300 sec.