MS SQL application backup, restore, or SFR job on Windows cloud VM fails with an error
MS SQL application backup, restore, or SFR job on Windows cloud VM fails with the following error:
On Web UI:
Error nbcs (pid=880197) Failed to create snapshot for asset: mssql-MSSQLSERVER-aws-ec2-us-west-2-<instance_id> Error nbcs (pid=880197) Request failed unexpectedly: <WMIException: Invalid syntax COM Error code: 0x800401e4
In the NetBackup Snapshot Manager's
flexsnap.logfile:WMIException: Invalid syntax COM Error code: 0x800401e4
This issue occurs intermittently while taking a MS SQL application backup, restore, or in SFR job while fetching the attached device information through WMI using the deployed agent on the host.
Workaround:
Retry the operation. If the issue still persists, then restart the target Windows VM.